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Shipping & Returns

 

At NewTek Deals, we're committed to making your shopping experience smooth, transparent, and worry-free. Please read our Shipping & Returns Policy below before placing your order.

​​​🚚 Shipping Information

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you'll receive a confirmation email with your tracking number.

Estimated Delivery Times

🇬🇧 United Kingdom: 5–10 Business Days

🇺🇸 United States: 5–12 Business Days

🇨🇦 Canada: 7–15 Business Days

🇦🇺 Australia: 7–15 Business Days

🌍 Other Countries: 7–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or public holidays.

📦 Order Tracking

Every order includes a tracking number.

Once your order has been dispatched, you'll receive an email containing your tracking information so you can monitor your package every step of the way.

If you haven't received your tracking information within 72 hours after placing your order, please contact our support team.

🌍 Customs & Import Duties

International orders may be subject to customs inspections or import taxes depending on your country's regulations.

Any applicable customs fees, taxes, or import duties are the responsibility of the customer.

🔄 Returns

We want you to shop with confidence.

If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused.

• The product must be in its original packaging.

• All accessories and manuals must be included.

• Proof of purchase is required.

Please contact our support team before sending any item back. Returns sent without prior authorization may not be accepted.

❌ Non-Returnable Items

The following items cannot be returned:

• Products damaged through misuse.

• Personalized or customized products.

• Items returned after the 30-day return period.

• Products showing signs of excessive wear or modification.

💳 Refunds

After receiving and inspecting your returned item, we'll notify you of the approval status.

If approved, your refund will be issued to your original payment method.

Refund processing times:

• Inspection: 2–5 business days

• Bank processing: 3–10 business days

Shipping charges are non-refundable unless the return is due to our error.

📦 Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

• Your order number

• Photos of the product

• Photos of the packaging

Our support team will review your request and arrange a replacement or refund where appropriate.

📞 Need Help?

If you have any questions about your order, shipping, or returns, we're here to help.

Email: infosupportenewtekdeals@gmail.com

We aim to respond to all inquiries within 24 business hours.

Shop With Confidence

✓ Secure Checkout

✓ Tracked Worldwide Shipping

✓ 30-Day Return Policy

✓ Dedicated Customer Support

Thank you for choosing NewTek Deals. We appreciate your trust and look forward to delivering innovative technology that improves your everyday life.

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